Between killing people caused by Hurricane Ida last week, torrential rains and strong winds battering the Louisiana beaches have left a devastating impact on infrastructure. The electrical grids were broken. House he fainted. And in the midst of it all, countless 911 phones failed to pass throughout the region. According to the new Washington Post reports, most of the culprits due to the 911 call fall on AT&T, which has been active in Louisiana’s 911 call centers for years.
Earlier this summer, the Orleans Parish Communication District (OPCD) – the administrative office for 911 via New Orleans–signed an agreement with AT&T to move the city’s 911 call center to a cloud-based platform called “ESInet.” Among other things, ESInet he boasts it appears to be “extremely reliable,” and “a very secure network against intrusion, abuse or misuse.”
Then Ida hit, and hit while the new clouds were still there several months since its complete release. In the meantime, the parish office has been connected to making phone calls via traditional exchanges using its platform, FirstNet, which is AT&T as well he controls them. In 2020 AT&T. he boasted that it had poured $ 1 billion into the state over the past three years, a little bit to cover FirstNet’s spread in cities like New Orleans, Baton Rouge, and Lafayette.
This technology eventually failed to follow suit abusive conditions Ida had done it. The power outage caused the 911 machine to be shut down for 13 hours straight Monday, leaving government officials selling citizens so that they can get better by approaching the fire station or directing the police, instead of calling 911.
Naturally, all other AT&Ts did not perform well. Throughout Facebook and Twitter, desperate residents used to relatives and friends to try until AT&T and explosion the company failed to reach its customers during the crisis.
AT&T, for its part, has sought to reopen cell operations across the region. Earlier on Monday, the company said 60% of its wireless network was fully operational – and later that same day, the figure was 70%, but it hasn’t changed since then.
Obviously, it is important to know that Louisiana is no stranger to the fight against low power lines and the shutdown of 911 sites in the event of a major natural disaster. After Hurricane Katrina back in 2004, the Federal Communications Commission actually released it big story to describe what the council “learned” after the storm left many power grids and phone lines are down. According to an FCC report, Katrina knocked on 40 911 call centers in Louisiana, Mississippi and Alabama., As well as more than 1,000 telephone lines. About 20 million phones did not pass. We are still trying to integrate tens of billions of dollars the damage that Ida left behind, but hopefully, we will see AT&T face FCC fire sometime soon.
We reached out to AT&T for comment and I am changing this when we hear.